We Act Fast In Covina When You Are Facing Flood Damage
12/4/2019 (Permalink)
How We Prepare Immediately for Covina Home Flooding
While you might have heard the slogan that We’re Faster To Any Size Disaster, our commitment to this statement can help your Covina home during an emergency. With so many potential reasons that flooding could occur in your home, we have to get the facts straighter before we dispatch the right personnel and equipment to your address. The way that our SERVPRO team prepares can help get boots on the ground more quickly to your home, and ensure that when we arrive, that the right steps get taken immediately to help.
When you first reach out to our emergency response line that we staff 24/7, you can answer questions about the severity of the damage to your home and if flood removal for your Covina home is necessary. With the answers you provide, and any additional commentary, our crew chief and production manager can work with this information to divulge the right equipment and approaches to overcome the pressing concerns at the site. This initial communication with our team is known to us as the First Notice of Loss (FNOL.)
By reading over the information collected in the FNOL, our flood damage restoration specialists, as well as our in-house general contractors, can have a better understanding of the work to get performed upon arrival. It is our commitment as an emergency service provider to reach a damaged home within 4 hours of this initial contact with our customer, regardless of when this call gets received. In flooding scenarios, every second counts. Our prompt arrival increases the chance of stopping further damage and provides peace of mind to our customers and their respective insurance providers
No matter what time of the day or night flooding damages can occur, you can count on the full measure of restoration professionals and reconstruction specialists to arrive within hours to help. We have dedicated crew chiefs capable of managing the information you provide in your FNOL to get technicians, the right equipment, and the appropriate accessories on the way quickly. Give our SERVPRO of Azusa / Covina team a call anytime you need us at (626) 387-4111.
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